Self-hosted control or managed convenience — flexible options for every need.
Core Platform Tier
Historical metrics availability depends on your Prometheus retention configuration.
Operational Visibility Tier
Historical metrics availability depends on your Prometheus retention configuration.
Scale & Governance Tier
Historical metrics availability depends on your Prometheus retention configuration.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Capacity & Scale | |||
| Events per day | Up to 200K | Up to 5M | High-scale ingestion with contractual throughput guarantee |
| Clusters | Up to 2 | Up to 5 | Enterprise-scale cluster capacity (defined per contract) |
| Integration Packs | 1 pack | Up to 5 packs | All integration packs included |
| Metrics, Rules & Dashboards | |||
| Custom metrics | 10 | 50 | No preset limit; governed by enterprise agreement |
| Custom rules | 5 | 30 | No preset limit; governed by enterprise agreement |
| Dashboard access | Basic pack for selected integration | Full suite for enabled packs | Custom dashboard packs |
| Alerting & Automation | |||
| Email alerts | ✓ | ✓ | ✓ |
| Slack / Teams alerts | Slack | Slack + Teams | Custom channels incl. PagerDuty/OpsGenie/Splunk On-Call |
| Webhooks | 1 integration | Extended webhook capacity (contract-defined) + automation webhooks | Extended webhook capacity (contract-defined) + custom channels |
| Suppression & bundling | Basic bundling | Advanced suppression & bundling | Advanced + custom routing |
| Governance & Support | |||
| Multi-tenant isolation | — | Orgs/projects | Advanced multi-tenant controls |
| Support level | Business hours (Logystera) | Priority support | Dedicated support channel, named engineer |
| SLA | 99.0% | 99.5% | 99.9% SLA |
| SSO / SAML | — | — | V2 roadmap placeholder |
Logystera supports multiple Integration Packs (Vault Pack, Kubernetes Pack, Linux Pack, etc.). Starter includes 1 pack, Professional includes up to 5 packs, and Enterprise includes all integration packs. Each pack bundles dashboards, rule templates, and metric extraction modules that can be combined freely within tier limits.
We're seeking 5 production design partners for Q1 2026 to help validate pricing and shape the product roadmap.
Running Vault Enterprise (1M+ logs/day) preferred.
Answers to common questions about deployment models, limits, and support.
Yes. Start with cloud-hosted for fast deployment, then migrate to on-premises as your needs evolve. We provide migration assistance.
Cloud-hosted: We will reach out to upgrade you to the next tier. On-premises: No hard limits—scale your infrastructure as needed.
Cloud-hosted: Based on events/day and cluster count. On-premises: One-time implementation plus an annual license that scales with your volume.
Architecture design, deployment, custom rule development, dashboard setup, team training, and post-deployment support.
We run a design partner program with 50% discount for 12 months for qualified production deployments. Contact sales to apply.
Logystera